Water Damage Emergency Tips

What you can do until help arrives

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Different Types of Contaminated Water Categories

Category 1: Clean water originates from a sanitary source such as a broken pipe, or another water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure.

Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). 

Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic, or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; black water should always be handled by trained professionals. Different types of contaminated water pose different risks, but the longer the water stays in a home, the more severe the property damage it will cause and the greater the threat to your health. Also called black water, Category 3 water is water from sewage backups and overflowing rivers that contains various hazardous contaminants, sewage, and/or toxic debris. According to the Institute of Inspection Cleaning and Restoration Certification (IIRC) and the Environmental Protection Agency (EPA), all water originating from seawater, ground or surface water, rising rivers and streams, and wind-driven rain from hurricanes and tropical storms is considered Category 3.

Have A  Water Damage Emergency? Call (541) 530-7044

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.